Learning Console FAQ and Support
Dr. Moku Learning Console FAQ and Support
Watch this video for a super quick walkthrough
What is included in the learning consoles?
The Hiragana and Katakana learning consoles include everything you need to learn.
Try out the demo here
– All basic characters
– Audio clips
– Animated stroke orders
– Basic and Modified quizzes with three different quiz options each
Forgot your login or password?
We do not store your logins.
If you have already purchased a learning console but have lost your password you need to retreive your Cleeng.com password.
How do I pay?
How do I use the Learning Console?
Dr. Moku iOS/iPhone/iPad Support
If you are having problems with the audio not playing you should reset your device
To fully reset your device:
Hold the Home and Sleep buttons in – ignore the red shutdown bar: your screen will go black. KEEP HOLDING THE BUTTONS DOWN until the Apple appears – then you can let them go.
If that does not work…
Please check that you have stopped all other apps from playing. http://ios.wonderhowto.com/how-to/completely-close-out-running-applications-iphone-ios-7-save-battery-0147375/
Deleting and reinstalling usually works too.
Please contact us if you need any more help.
We would love to hear your comments, ideas or suggestions. We will do our best to reply within 24 hours.