FAQs

Subscription or Keepsies?

Keepsies. The Dr. Moku Apps are not subscription based: pay once and keep forever. By purchasing ALL content you will get access to all existing and all future content.

Sound not working?

iOS: First of all, you should check that your device is not muted. Make sure that the physical mute button is not on/off. Check that you have the latest version of iOS installed and then fully reset your device.

Android: ensure you have not selected Settings/Mute all sounds.

Restore Purchases

Your purchase should restore automatically once you are signed in with the same iTunes or Google Play account with which you used to purchase it. You can also select Restore Purchases in Settings.

Please note that there are separate, individual Dr. Moku apps that have been on sale since 2010. The current app is a whole new beast and purchases cannot be transferred from the previous, standalone versions.

Login Issues

To save your progress and access premium content, you need to create an account. You can reset your password by selecting the gear icon (Settings) and then selecting Forgot Password to reset your password.

Ideas, Corrections, and Feedback

If you have any feedback or ideas for improved mnemonics, please send them on! You can tap the little speech bubble icon in the app to send your idea or contact us here